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Home Support Solutions to common problems with EmailAsUsername
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Written by Web Master   
Friday, 13 November 2009 13:45
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If you purchased your plugin after 29 March 2010, then the version you have will support Virtuemart optional registration straight out of the box. Only use these instructions if you are using version 1.x of EmailAsUsername

Here are some common problems with associated solutions

Problem: Users real name field is populated with email address

Solution: You should have recieved an updated plugin to solve this problem. If you havent please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , giving either your paypal email address or your paypal transaction id.

Problem: When you click on "Create an account" in the Joomla login module the following error is displayed:


Call to a member function def() on a non-object in <path to your joomla>/templates/template_name/html/com_user/register/default.php on line 19

Solution: You are using a version of Joomla prior to 1.5.14. Delete /templates/template_name/html/com_user/register/default.php and rename default.php.pre_j1.5.14 to default.php... or upgrade to Joomla 1.5.14!

Problem: Virtuemart registration does not work, the user registers, but no user is created in the Virtuemart or Joomla backend.

Solution: Optional user registration is selected in Virtuemart. You'll need to switch this to standard. Check user registration settings in the configuration section. Update: There is a work around however! It does involve a core hack on Virtuemart, but if you really want to the use the plugin with optional registration, then read this article on how to do it.

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If you have any questions regarding the Joomla 1.5 EmailAsUsername Plugin, please check the installation instructions. and the list above. If you are still having problems you can contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it Sealed

Last Updated on Monday, 29 March 2010 08:29
 

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